Patient satisfaction has emerged as an increasingly important issue in health care. There is always a need to identify which aspects of a service require improvement. When you’re going into your hospital for a regular checkup, you expect great service and a bit of a pricey bill. Unfortunately, no matter how much money you pay, you still […]
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CommunityHealthKyoo
Kyoo: The Ultimate Game Changer
For almost five years now, Kyoo has been one of the flagship products of Leisue – which is one of the best digital transformation providers for SME and enterprises in the Philippines and across Southeast Asia. It has been continuously delivering consistent and excellent service in terms of providing the best queueing management solution in […]
Digitalization without losing Personalization
With the on-going advancements in different industries today, clients’ expectations may continuously increase. The exciting promises of digitalization have already started due to the advancements in technology, data gathering, product offerings and analytics. These will soon allow marketers and customers to experience a different kind of experiences across channels, moments, and engagement stages. This is […]
Queueing Systems in PH: What to Look Forward this 2022
Queueing systems have come a long way – from simple physical barriers before to high-quality digital queueing applications today. With the ever-changing market situation and trends, consumers’ preferences are also changing and evolving. Some may have encountered negative experiences when queueing for how many hours while some prefer to schedule an errand for another time […]
4 Ways to Improve Christmas Retail Queueing Experience
1. Make sure to have enough staff to cope with the increase in shoppers. The influx of Christmas shoppers to a store also entails a greater number of staff available. It may seem simple, but it’s crucial to manage the long queues at peak Christmas shopping times. Most people are excited to shop from different […]
5 Strategies to Improve Customer Flow and the Efficiency of Your Line
Everyone can appreciate a smooth business transaction, a good service experience, and short waiting times without any inefficiencies or unreliable practices. In an ideal world, people prefer that there would be no waiting lines, but that’s just not realistic. However, you can take action to make queues shorter and more productive to help clients and […]
8 Benefits of Queue Management System
A virtual queue management system provides assistance and a better overall experience for customers as it places customers and partners in a virtual waiting line or queue, and they don’t have to physically wait in line to get a service or finish a transaction. However, that’s just one part of what can be accomplished; there are a […]
Redefining Queueing Experience
As the environment changes due to the Covid-19 pandemic situation, businesses and organizations need to adapt to the new normal. Established business practices were overruled by government guidance, policies, and regulations; and these major changes had fundamental impacts on organizational culture and practices, business operations, and customer experiences. For service providers who remain open, […]
5 Ways to Maintain Work-Life Balance in a Work From Home Setup
Do you keep on checking your emails before going to bed? Are you skipping meals or do you tend to forget to eat while working? Are you worried too much that you’re drowning in a heavy workload? If you answered yes to these questions, you might be losing work-life balance in your work from home […]
Toyota Pasig adapts Kyoo – #HomeSoon
Toyota adapts to Kyoo – Queueing Management System to manage their service operations and provide customer intimacy to their clients. Toyota is the world’s largest automobile manufacturer and it has been the biggest and the best in the business. The team from Kyoo identified that the customer waiting time is a major problem of Toyota […]