Every Filipino has experienced queueing, whether a simple queue at the MRT or getting some food from a fast food restaurant. We are used to queuing up outside banks and hospitals, waiting for our turn to be served. Queueing is also a common practice in fast-food restaurants and many other establishments. We are so used […]
What to Expect from a Queueing System Made For Tertiary-Level Health Care?
The best healthcare experience goes hand-in-hand with the most efficient services. The faster the patients come in and out of your health facilities, the more people you can serve. However, the challenge is managing the massive amount of people needing medical assistance. This is especially evident with tertiary public and private hospitals with the ongoing […]
Wasted Time on Waiting in Line: Using Queue Management System to Improve Patient Satisfaction
Patient satisfaction has emerged as an increasingly important issue in health care. There is always a need to identify which aspects of a service require improvement. When you’re going into your hospital for a regular checkup, you expect great service and a bit of a pricey bill. Unfortunately, no matter how much money you pay, you still […]