A virtual queue management system provides assistance and a better overall experience for customers as it places customers and partners in a virtual waiting line or queue, and they don’t have to physically wait in line to get a service or finish a transaction. However, that’s just one part of what can be accomplished; there are a […]
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Redefining Queueing Experience
As the environment changes due to the Covid-19 pandemic situation, businesses and organizations need to adapt to the new normal. Established business practices were overruled by government guidance, policies, and regulations; and these major changes had fundamental impacts on organizational culture and practices, business operations, and customer experiences. For service providers who remain open, […]
Easy Come, Easy Queue
With the new normal environment today, businesses must primarily prioritize the health and safety of their employees
6 Business Industries that need Queueing Management Solutions
Business industries today concentrate not only on keeping their brands but also on achieving maximum safety & the well-being of their staff and customers. Pre-pandemic, customers were already reluctant to stand in line for long periods of time which results in queue abandonment. Apart from business losses, it increases customer dissatisfaction. Now that the pandemic […]
An epitome of the new normal: Queueing Management System
2020 has become the most difficult time for the whole world. With all the fear of the COVID 19 pandemic, the World Health Organization (WHO) continuously advises each individual to stay home, maintain a safe distance, wash hands, cover mouths when coughing & sneezing and if fallen ill, be sure call ahead. We just cannot […]